BUSINESS SYSTEMS FOR SERVICE BUSINESSES
Turn more inquiries into bookings. Keep daily operations organized.
The Daily Systems helps service businesses improve quoting, booking, follow-up, and internal workflows through practical digital tools and clearly documented processes.
Founder-led. You work directly with me, Santiago Jaramillo-Angel.
Selected Work
Practical systems. Real projects.
Dog Grooming Boutique, Brooklyn: Smart Quote & Online Booking
I developed a Smart Quote tool and set up the online booking flow for a Brooklyn dog grooming boutique, helping connect service inquiries, pricing information, and appointment booking.
01The challenge
A new grooming boutique preparing to open, with no digital infrastructure in place. Prices depend on each pet's coat, size, and condition, so clients needed a clear path from a pricing question to a booked appointment.
02What I implemented
- A Smart Quote tool for pricing questions
- The online booking flow
- The website and Google Business Profile
- Automated emails: day-before, vaccine, and late-cancellation notices
03What changed
Inquiries, pricing, and booking now live in one connected path.
One connected client path
Inquiry
A client asks about a service through the website or another channel.
Quote
Smart Quote explains pricing based on the pet's coat, size, and condition.
Booking
The client chooses a service and books the appointment online.
Where does your workflow break down?
I help connect those steps into a clearer, more manageable workflow.
- Inquiries arrive through different channels.
- Quoting takes too much back-and-forth.
- Clients need help booking.
- Your team repeats the same explanations.
Services
Systems built around the way your business works.
Lead-to-Booking Systems
Make it easier for potential clients to inquire, understand their options, and take the next step toward booking.
- Inquiry forms and lead intake
- Quoting tools
- Booking journeys
- Defined follow-up workflows
Client Onboarding & Follow-Up
Create a clearer experience after the first inquiry, with organized information and consistent next steps.
- Client intake forms
- Onboarding communications
- Reminders
- Internal handoffs
Operational Playbooks
Turn recurring tasks into documented processes your team can follow.
- Standard operating procedures
- Checklists
- Responsibilities and handoff instructions
- Training walkthroughs
From scattered tasks to a defined workflow.
- 1
Diagnose
Map the current process, identify friction, and prioritize what needs fixing.
- 2
Design
Define the workflow, tools, responsibilities, and project scope.
- 3
Implement & Handoff
Build, test, document, and walk your team through the system.
About
Built with an operator’s perspective.
I’m Santiago Jaramillo-Angel, founder of The Daily Systems. My work connects business operations, customer experience, and practical digital implementation.
I focus on how customers inquire, receive information, book, and move through a service, and on the processes teams need to support that experience.
- General Manager of a two-location Brooklyn dog daycare and boarding business, 2022 to 2026, with full P&L responsibility. I built its booking system, CRM, and email automation.
- Earlier experience at Addi, a fintech company, and Makro Colombia, across banking, fintech, and commercial marketing.
- Studied International Business Administration and Political Studies.
- I build the systems myself, including hands-on coding when a project needs it.
What part of your business still depends on manual follow-up?
Tell me where inquiries, bookings, or internal tasks get stuck. We’ll discuss the workflow and whether there’s a practical project worth implementing.
Discuss Your Workflow